FAQ

IS IT SAFE TO SHOP ON YOUR SITE?

Yes. We understand that the safety of your personal information is extremely important to you. To protect your personal data and credit card information from unauthorized access vigoti.com uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. The payments are processed by a third party secure service. We do not store or have access to your credit card information at any time.  

DO YOU PROVIDE INTERNATIONAL SHIPPING?

Yes, we offer worldwide shipping - you can purchase from us from anywhere in the world!

HOW DOES SHIPPING WORK?

Fully Geeked partners with global merchants and manufacturers to provide you the best prices and the latest gadgets. This means that your order is shipped from global areas such as Germany, France, Thailand, India, China, etc. via our partnership with a variety of courier services, including USPS for the States and local postal services from your country, wherever you are from.

Since we ship directly from our partners in these countries, your item may take 7-20 days to arrive if you are from the States, Europe or Australia, and 2-4 weeks if you are from other countries. For many of our products, we offer shipping times of 5 - 12 days, but it does depend on each item and its location.

Please bear in mind that sometimes courier delays can occur, and if this does happen then shoot us an email and we will make it up to you with either a free gift or a coupon code. Please do not panic if your package does not show up immediately, it’s on its way. Please feel free to contact us at info@fullygeeked.net for tracking information. :)

THE TRACKING NUMBER FOR MY ORDER IS NOT WORKING, WHAT HAPPENED?

First of all, you may always contact us to find out about the status of your item.

Bear in mind, if you are ordering from countries other than America, Europe or Australia, your item can take between 2-4 weeks for delivery, and the local postal services we partner with may not offer package tracking service. So if we are unable to provide you with tracking, and if after 4 weeks you still have not received the item, we will be happy to provide you with a full refund or send you a replacement. No questions asked!

WHAT IF I NEED TO RETURN SOMETHING?

No worries! Contact us right away and we'll help guide you through the process.