Big Giant Teddy Bear
All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 7 to 12 business days to Europe, USA, Canada & New Zealand, although it can take up to 21 days if there are delays! However, you may receive your items much earlier than expected. All orders are shipped with a tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
We understand buying items online can be intimidating, so we offer a 100% satisfaction guarantee. If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
We want you to realize that there is absolutely ZERO risk in buying something and trying it out. If you don't like it, then not to worry, we'll make it right.
We have 24/7/365 Email Support. Please contact us if you need assistance.